Read the passage and choose the best answers
In many aspects of life, effective communication skills are extremely important. With good communication skills, people can enjoy better interpersonal relationships with friends and family. The following are some guides that can help you improve your communication skills.
Learn to listen
Listening is not the same as hearing; you should learn to listen not only to the words being spoken but also how they are being spoken and the non-verbal messages sent with them. You shouldn't think about what to say next while listening; instead clear your mind and focus on the message being received. Your friends, colleagues and other acquaintances will appreciate your good listening skills.
Try to understand other people's emotions
To understand other people's emotions, you should be sympathetic to other people's misfortunes and congratulate them on their achievements. To do this, you need to be aware of what is going on in other people's lives. It's crucial to maintain eye contact and do not be afraid to ask others for their opinions as this will help to make them feel valued.
It's advised that you offer words and actions of encouragement, as well as praise, to others, which make other people feel welcome, valued and appreciated in your communications. If you let others know that they are valued, they are much more likely to give you their best. You should also try to ensure that everyone get involved in an interaction or conversation by using effective body language and open questions.
Read the following passage and choose the correct answer to each of the questions.
Welcome to Get Involved! our weekly programme about inspirational young people. Today, I’ll tell you the amazing story of an outstanding young person with a disability. Nguyen Anh was born with “glass-born disease”, a genetic disorder causing fragile bones, and had fractured bones over 30 times. She is unable to run around like her friends, and has to use a wheelchair. Despite her disability, she always has a smile on her face. She believes that she is luckier than other people with disabilities because she has many supportive friends and teachers.
Nguyen Anh has been interested in singing since an early age. Eager to join Charitable campaigns, she has been using her talent to perform at Voice of Viet Nam since she was eight. She has taken part in broadcasting radio messages to rural villagers. She has been honoured by UNICEF as an outstanding child with disabilities. Now, as a Friend of UNICEF Viet Nam, she continues to inspire others, and use her talent and determination to help children with disabilities.
She became a success when she auditioned for the television show VietNam’s Got Talent. She immediately received national and international recognition.
Her smile and kind voice will definitely continue to encourage people with disabilities to fulfill their potential. Her inspiring words are what we would like you to think about. "You can do a lot of things if people believe in you and actually treat you equally.”